So I'm trying to order a new Dell Precision. I actually have one already and they're a great machine, solid as a rock and they run cool and quiet. You can't ask for anything more in a computer... but as I realized when I went to order a second one, the customer service Dell offers leaves a lot to be desired.
I ordered a new Dell Precision on March 1, 2010. On the website it quotes as saying the item will be delivered between 7-10 working days from the time the order is placed (2-3 weeks). Order tracking is supposed to be available no more than 3 days after the order is placed.
